Troubleshooting
The following are the frequently asked questions regarding Workshop4 IDE troubleshooting.
I got this warning message "Password must be 16 or 22 characters long" when trying to enter the password key. I just entered the key that I received via email. How can I solve this?
Please make sure that there are no spaces before and after the characters.
Common licensing errors can be solved by simply running the latest version of Workshop4. If you are running into any issues, please try updating your Workshop4 to the latest version.
Workshop4 shows security tampering issue after upgrading to Windows 10, why?
Workshop4 works fine in Windows 10.
This message is likely due to you having an old version of the IDE and upgrading to Windows 10 or after a Windows 10 update.
You can fix this by manually by performing these procedure:
- Open Registry Editor
- Navigate to HKEY_CURRENT_USER\SOFTWARE\4DLabs\Workshop
- Delete the entire Workshop folder/key
- Reinstall Workshop4 using the latest installer
Workshop4 shows security tampering issue after a Windows 10 update, why?
Workshop4 works fine in Windows 10.
This message is likely due to you having an old version of the IDE and upgrading to Windows 10 or after a Windows 10 update.
You can fix this manually by performing this procedure:
- Open Registry Editor
- Navigate to HKEY_CURRENT_USER\SOFTWARE\4DLabs\Workshop
- Delete the entire Workshop folder/key
- Reinstall Workshop4 using the latest installer
I have this message "Internet Required for Validation" message when opening Workshop4 Pro. What can I do?
Validating your Workshop4 Pro license requires an internet connection. Please ensure that your computer has internet access for validation.
Also, check your antivirus or firewall settings if it’s blocking the access of Workshop4 accessing our server.
Lastly, common licensing errors can be solved by simply running the latest version of Workshop4. If you are running into any issues, please try updating your Workshop4 to the latest version.